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WNS Teams with Pacific Life for End-to-end Pension Risk-Transfer Administration
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WNS will focus on transforming Pacific Life’s existing onboarding and service processes, including payment processing, accounting and data cleansing, through optimal use of its digital analytics and customer experience capabilities, and a strong PRT competency.
Unlike a traditional third-party service provider model, WNS will provide AI-led analytics capabilities to enable improved visibility into the business and customer experience. This, combined with a forward-looking customer experience strategy, will help Pacific Life drive automation and channel expansion to deliver unmatched personalization and participant experience.
“Co-creating digital transformation journeys with partners that are focused on optimizing operational efficiencies and delivering impeccable customer experiences have been focus areas for us at WNS. This partnership with Pacific Life will enable us to leverage our deep domain expertise and AI and ML-led solutions to drive operational excellence across the board,” said
“WNS’ vast experience in the pensions and insurance space coupled with cutting-edge solutions including intelligent analytics capabilities and next-gen customer experience strategies will help Pacific Life enhance its scalability, speed-to-market, service excellence, and value creation,” said
WNS’ Insurance, including pensions and retirements expertise, includes a wide array of technology-led services, industry-specific offerings including actuarial services, flexible financial models, and a team of more than 12,000 resources dedicated to serving the industry. The company’s focus on delivering end-to-end digital transformation underpins WNS’ capabilities to help insurance companies drive holistic transformation and become future-ready enterprises.
Safe Harbor Provision
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the
About Pacific Life
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest
Client count as of
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