NEW YORK & MUMBAI, India--(BUSINESS WIRE)--Nov. 29, 2018--
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) services, announced today that the
company has been ranked number ‘#1’ in HFS’ 2018 Top 10 report for
Travel, Hospitality and Logistics (THL) service providers.
HFS assessed service providers across the THL value chain on three
primary dimensions – execution success, innovation capability, and voice
of customer. WNS captured the #1 ranking for both execution and voice of
the customer, and the #2 ranking for innovation. The company was cited
for its strong partnership approach, deep industry expertise,
proprietary technology-enabled tools, and commercial analytics.
“We are delighted to be rated as the top service provider in the Travel,
Hospitality and Logistics sector by HFS,” said Keshav R. Murugesh, Group
CEO, WNS. “Our 20-plus years of experience in this vertical, combined
with ongoing strategic investments in domain, technology, and analytics,
have enabled WNS to stay ahead of the curve in a rapidly evolving
industry. As a result, WNS has been able to deliver tangible business
benefit for our clients, and help improve their competitive positioning.”
“WNS always stands out as a leader in voice of the customer feedback,
and was positioned exceptionally well in the travel space where WNS has
a heritage,” said Melissa O’Brien, Research VP, HFS Research. “The
partnership approach that WNS’ clients appreciate combined with
analytics and an evolving suite of proprietary technologies addressing
travel specific issues led to WNS landing at #1 in this Top Ten report.”
Originally an operations captive unit of British Airways, WNS has a
unique heritage and strong presence in the THL industry. Today, WNS has
over 70 clients and more than 9,800 employees in the THL vertical.
Travel TRACTM, WNS’ comprehensive, next-generation technology
suite of solutions, ensures that THL companies can digitize their
business processes and maximize operational efficiencies. WNS also has
developed proprietary tools to tackle travel-specific issues such as
prorating tickets, flight disruption, passenger rebooking, refunds, and
commercial analytics.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading global business process
management company. WNS offers business value to 350+ global clients by
combining operational excellence with deep domain expertise in key
industry verticals including Travel, Insurance, Banking and Financial
Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping
and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum
of business process management services such as finance and accounting,
customer interaction services, technology solutions, research and
analytics and industry specific back office and front office processes.
As of September 30, 2018, WNS had 38,516 professionals across 57
delivery centers worldwide including China, Costa Rica, India,
Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, United
Kingdom and the United States. For more information, visit www.wns.com.
Safe Harbor Provision
This document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the Private
Securities Litigation Reform Act of 1995, the accuracy of which are
necessarily subject to risks, uncertainties, and assumptions as to
future events. Factors that could cause actual results to differ
materially from those expressed or implied are discussed in our most
recent Form 20-F and other filings with the Securities and Exchange
Commission. WNS undertakes no obligation to update or revise any
forward-looking statements, whether as a result of new information,
future events, or otherwise.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181129005237/en/
Source: WNS (Holdings) Limited
Investors:
David Mackey
Corporate
SVP–Finance & Head of Investor Relations
WNS (Holdings) Limited
+1
(201) 942-6261
david.mackey@wns.com
Media:
Archana Raghuram
Global
Head – Marketing & Communications
WNS (Holdings) Limited
+91
(22) 4095 2397
archana.raghuram@wns.com
pr@wns.com