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|WNS Group CEO, Keshav R. Murugesh Talks about Changing People Practices in the BPO Industry at the World Economic Forum in Dalian|
MUMBAI, India, Sep 20, 2011 (BUSINESS WIRE) -- Keshav R. Murugesh, Group CEO, WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, shared his thoughts on the trends that will pave the path for the next phase of people practices in the industry, at the World Economic Forum -- Annual Meeting of the New Champions 2011 (referred to as 'Summer Davos'), held at Dalian, People's Republic of China from Sept. 14-16, 2011. Keshav was a panelist on the topic of "Nurturing Top Talent", which focuses on issues such as fostering top performance among employees; systemic approaches to talent development; and innovative recruitment, fast-track and mentorship programs. He shared his experiences with a few game-changers in people practices that he has seen at WNS.
Some of the core dynamics that will drive top talent in the outsourcing industry going forward, according to him are:
"In today's competitive environment, our growth doesn't just depend on cost reduction or efficiency gains, but on what we are doing as outsourcing partners to enable our client's top- and bottom-line. Top talent is key to this strategic approach," said Keshav.
Keshav focused on the three key tenets of nurturing top talent for next-generation leaders:
WNS (Holdings) Limited (NYSE: WNS), is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics and Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry specific back office and front office processes. WNS has over 21,000 professionals across 23 delivery centers worldwide including Costa Rica, India, Philippines, Romania, Sri Lanka and United Kingdom. For more information, visithttp://www.wns.com.
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SOURCE: WNS (Holdings) Limited