LONDON, Jun 10, 2010 (MARKETWIRE via COMTEX) --WNS (Holdings) Limited (NYSE: WNS), a leading provider of global business process outsourcing (BPO) services, has been awarded the 2010 Shared Services Excellence Award for Best New Outsourced Services Delivery by the Shared Services and Outsourcing Network (SSON), presented at the Shared Services and Outsourcing Week in Edinburgh, held from 24th - 27th May 2010. The company was honored for its outstanding shared services delivery for lastminute.com, the UK's leading online travel & leisure retailer.
In 2007, WNS was awarded a contract by lastminute.com to deliver business process outsourcing services for inbound sales to lastminute.com's UK customers. The engagement, which began with a project, focused on managing pre-sale contacts for the UK market flight-only business. Following the success of the initial project, other pilots followed with WNS building its partnership to include lastminute.com's air, hotels, dynamic packages and lifestyle products business verticals.
"We are proud of the results we have achieved through our partnership with WNS. We have established strong working relationships across our business which has ultimately delivered for our customers and our brand," said Marina Griffin, VP, European Sales and Customer Care of lastminute.com.
"The lastminute.com team at WNS has demonstrated high performance on all fronts. We are honored to be recognized by this prestigious award for our rapid growth and client success," said Keshav Murugesh, Group CEO, WNS Global Services. "It is a testament to the quality of talent and the exceptional work of our employees in gaining client confidence."
About SSON's Annual Shared Services Excellence Awards
The Shared Service and Outsourcing Network is the world's largest and most established community of shared services and outsourcing professionals with over 10,000 members. Its annual Shared Services Excellence Awards honor, promote and recognize both captive and outsourced shared services that demonstrate winning practices. These awards form the industry's benchmark in terms of best practice and business excellence. Open to all captive and outsourced shared services organizations from all countries, the awards are judged by a panel of leading industry experts. They provide an opportunity for shared services and outsourcing professionals to gain recognition for excellence and initiative.
WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offering and a proven track record enable WNS to deliver business value to some of the leading companies in the world. WNS is passionate about building a market-leading company valued by our clients, employees, business partners, investors and communities. For more information, visit www.wns.com .
lastminute.com is the most popular travel and leisure site in the UK with around 1.65 million visitors per week. Providing customers with the best ways to make the most of their free time is lastminute.com's mission.
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Global Head - Public Relations
WNS (Holdings) Limited
+91 (22) 4095 2100
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+1 212 279 3115 ext. 257
SOURCE: WNS Global Services