SEC Filings

WNS (HOLDINGS) LTD filed this Form 20-F on 05/16/2018
Entire Document

Table of Contents

Consulting and Professional Services

Our consulting and professional services (“CPS”) business unit has a strong India presence coupled with global delivery capabilities, which allows us to serve a diverse and large global client base.

Our CPS business unit offers an array of services to a range of client sectors in consulting and professional services. These sectors include:


    Content and information publishers;


    Research and consulting firms;


    Real estate service firms;


    Executive search firms;


    Market research firms;


    Marketing service providers; and


    Legal services firms.

As at March 31, 2018, we had 1,533employees in the business unit. In fiscal 2018 and 2017, this business unit accounted for 5.2% and 6.9% of our revenue and 5.4% and 7.2% revenue less repair payments (non-GAAP), respectively.

We provide a wide range of services from complex business and financial research and analytics to very simple data management operations. Besides providing shared services support to our clients such as finance and accounting, human resource management, customer support and IT and infrastructure management, we provide the following domain-specific services:


Consulting and Professional Services—Service  Offerings

Content & Information Publishers


Research and Consulting Firms


Real Estate Services Firms


Executive Search Firms

Content sourcing, indexing / tagging, analysis & product creation, content management, including design and production services for digital / print products    Opportunity assessment, sector / thematic research, target screening, company analysis, including financial modeling, competitive intelligence and benchmarking    Strategy support, sales and marketing support, business research, survey management support, end-to-end conveyancing process, lease preparation & abstraction, contract management    Pitch book support, industry and company research, database clean-up, update and management, name identification, business executive support


Market Research Firms


Marketing Service Providers


Legal Services Firms

End-to-end research operations support: research design, project management, survey programming, data collection, coding, data processing, data analytics and presentation    Industry, company & product research support, market research operations, market research analytics, shopper & CRM analytics, web / digital analytics, 24/7 data management production support, digital content management and production support (designing & development)    Legal support, legal and business research, digital dictation transcription, pitch support, accounts payables & general ledger, employee data management and payroll