SEC Filings

Form 20-F
WNS (HOLDINGS) LTD filed this Form 20-F on 05/16/2018
Document Outline
Entire Document (11851.4 KB)
Subdocument 1 - 20-F - FORM 20-F
Page 1 - UNITED STATES
Page 2 - TABLE OF CONTENTS
Page 3 - CONVENTIONS USED IN THIS ANNUAL REPORT
Page 4 - SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
Page 5 - PART I
Page 6 - N/A
Page 7 - Notes:
Page 8 - Note:
Page 9 - C. Reason for the Offer and the Use of Proceeds
Page 10 - A few major clients account for a significant portion of our revenue and any loss of business from t
Page 11 - N/A
Page 12 - Currency fluctuations among the Indian rupee, the pound sterling, the US dollar, the Australian doll
Page 13 - The international nature of our business exposes us to several risks, such as unexpected changes in
Page 14 - N/A
Page 15 - We face competition from onshore and offshore business process management companies and from informa
Page 16 - N/A
Page 17 - We are liable to our clients for damages caused by unauthorized disclosure of sensitive or confident
Page 18 - Our clients may terminate contracts before completion or choose not to renew contracts which could a
Page 19 - Fraud on account of circumvention of controls within our or our clients computer systems and process
Page 20 - Adverse changes to our relationships with the companies with whom we have an alliance or in the busi
Page 21 - Our executive and senior management team and other key team members in our business units are critic
Page 22 - Our loan agreements impose operating and financial restrictions on us and our subsidiaries.
Page 23 - If we fail to maintain an effective system of internal control over financial reporting, we may not
Page 24 - If our pricing structures do not accurately anticipate the cost and complexity of performing our wor
Page 25 - We may not succeed in identifying suitable acquisition targets or integrating any acquired business
Page 26 - N/A
Page 27 - We recorded a significant impairment charge to our earnings in fiscal 2017 and may be required to re
Page 28 - Risks Related to Key Delivery Locations
Page 29 - Our facilities are at risk of damage by natural disasters.
Page 30 - New tax legislation and the results of actions by taxing authorities may have an adverse effect on o
Page 31 - We may be required to pay additional taxes in connection with audits by the tax authorities.
Page 32 - Terrorist attacks and other acts of violence involving India or its neighboring countries could adve
Page 33 - Risks Related to our ADSs
Page 34 - We may not be able to pay any dividends on our shares and ADSs.
Page 35 - Holders of ADSs may be subject to limitations on transfers of their ADSs.
Page 36 - Our share repurchase program could affect the price of our ADSs.
Page 37 - ITEM 4. INFORMATION ON THE COMPANY
Page 38 - N/A
Page 39 - N/A
Page 40 - B. Business Overview
Page 41 - N/A
Page 42 - N/A
Page 43 - Competitive Strengths
Page 44 - Vertical-specific Recognitions
Page 45 - Corporate:
Page 46 - Quality:
Page 47 - End-to-end service portfolio including higher-value transformational services and technology-enabled
Page 48 - Experience in transitioning processes and running them efficiently
Page 49 - Business Strategy
Page 50 - Reinforce leadership in existing industries
Page 51 - Business Process Management Service Offerings
Page 52 - N/A
Page 53 - Travel and Leisure
Page 54 - Diversified Businesses (including Manufacturing, Retail, Consumer Products, Media and Entertainment
Page 55 - N/A
Page 56 - N/A
Page 57 - N/A
Page 58 - Utilities
Page 59 - Consulting and Professional Services
Page 60 - Healthcare
Page 61 - Banking and Financial Services
Page 62 - N/A
Page 63 - N/A
Page 64 - Shipping and Logistics
Page 65 - N/A
Page 66 - Horizontal Units
Page 67 - N/A
Page 68 - Proprietary Platform:
Page 69 - Research and Analytics
Page 70 - N/A
Page 71 - Technology Services
Page 72 - Sales and Marketing
Page 73 - Competition
Page 74 - Technology
Page 75 - Human Capital
Page 76 - Aspire This is our leadership development program designed to build and foster our next-generation l
Page 77 - As an individual advances within an organization, it is important that he or she adds the qualificat
Page 78 - Philippines
Page 79 - Enforcement of Civil Liabilities
Page 80 - N/A
Page 81 - C. Organizational Structure
Page 82 - D. Property, Plants and Equipment
Page 83 - Notes:
Page 84 - ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Page 85 - Note:
Page 86 - Global Economic Conditions
Page 87 - Our History and Milestones
Page 88 - N/A
Page 89 - Revenue
Page 90 - Revenue by Industry
Page 91 - Revenue by Service Type
Page 92 - Revenue by Geography
Page 93 - Revenue by Location of Delivery Centers
Page 94 - Our Contracts
Page 95 - Note:
Page 96 - Expenses
Page 97 - N/A
Page 98 - Operating Data
Page 99 - N/A
Page 100 - Currency Regulation
Page 101 - Philippines
Page 102 - Revenue Recognition
Page 103 - Share-based Compensation
Page 104 - N/A
Page 105 - Business Combinations, Goodwill and Intangible Assets
Page 106 - N/A
Page 107 - Income Taxes
Page 108 - N/A
Page 109 - Derivative Financial Instruments and Hedge Accounting
Page 110 - Other Estimates
Page 111 - Notes:
Page 112 - Fiscal 2018 Compared to Fiscal 2017
Page 113 - N/A
Page 114 - N/A
Page 115 - N/A
Page 116 - N/A
Page 117 - N/A
Page 118 - Fiscal 2017 Compared to Fiscal 2016
Page 119 - N/A
Page 120 - N/A
Page 121 - N/A
Page 122 - N/A
Page 123 - N/A
Page 124 - Results by Reportable Segment
Page 125 - N/A
Page 126 - Notes:
Page 127 - Segment Profit
Page 128 - N/A
Page 129 - WNS Auto Claims BPM
Page 130 - Segment Profit
Page 131 - Quarterly Results
Page 132 - N/A
Page 133 - Contractual Obligations
Page 134 - Off-Balance Sheet Arrangements
Page 135 - Note:
Page 136 - Liquidity and Capital Resources
Page 137 - N/A
Page 138 - N/A
Page 139 - Share Repurchases
Page 140 - New Accounting Pronouncements Not Yet Adopted by our Company
Page 141 - N/A
Page 142 - N/A
Page 143 - N/A
Page 144 - ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES
Page 145 - Directors
Page 146 - Executive Officers
Page 147 - B. Compensation
Page 148 - Components of Executive Compensation
Page 149 - N/A
Page 150 - Our Assessment Process
Page 151 - Benchmarking and Use of Compensation Consultant for Fiscal 2018
Page 152 - Executive Compensation for Fiscal 2018
Page 153 - N/A
Page 154 - Notes:
Page 155 - N/A
Page 156 - Non-executive Director Compensation for Fiscal 2018
Page 157 - Employment Agreement of our Executive Director
Page 158 - Employee Benefit Plans
Page 159 - N/A
Page 160 - RSU Grants Outside of our Plans
Page 161 - N/A
Page 162 - N/A
Page 163 - Other Employee Benefits
Page 164 - C. Board Practices
Page 165 - Board Leadership Structure and Board Oversight of Risk
Page 166 - Audit Committee
Page 167 - Information contained in our website does not constitute a part of this annual report.
Page 168 - E. Share Ownership
Page 169 - N/A
Page 170 - N/A
Page 171 - ITEM 7. MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS
Page 172 - N/A
Page 173 - B. Related Party Transactions
Page 174 - ITEM 8. FINANCIAL INFORMATION
Page 175 - Note:
Page 176 - N/A
Page 177 - Dividend Policy
Page 178 - ITEM 9. THE OFFER AND LISTING
Page 179 - ITEM 10. ADDITIONAL INFORMATION
Page 180 - Share Capital
Page 181 - Voting Rights
Page 182 - Dividends
Page 183 - Variation of Rights
Page 184 - Directors Powers
Page 185 - Restrictions on Directors Voting
Page 186 - Unclaimed Dividends
Page 187 - Distribution of Assets on a Winding-up
Page 188 - Compromises and Arrangements
Page 189 - Jersey Law and our Memorandum and Articles of Association
Page 190 - N/A
Page 191 - N/A
Page 192 - N/A
Page 193 - N/A
Page 194 - Transfer Agent and Registrar
Page 195 - N/A
Page 196 - D. Exchange Controls
Page 197 - Notes:
Page 198 - E. Taxation
Page 199 - Common Reporting Standard (CRS)
Page 200 - US HOLDERS OF OUR ADSs OR ORDINARY SHARES ARE URGED TO CONSULT THEIR TAX ADVISORS ABOUT THE APPLICAT
Page 201 - Distributions
Page 202 - Sale or Other Disposition of ADSs or Ordinary Shares
Page 203 - N/A
Page 204 - US Information Reporting and Backup Withholding
Page 205 - ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Page 206 - ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES
Page 207 - N/A
Page 208 - PART II
Page 209 - REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Page 210 - Changes in Internal Control over Financial Reporting
Page 211 - ITEM 16D. EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES
Page 212 - ITEM 16F. CHANGE IN REGISTRANT S CERTIFYING ACCOUNTANT
Page 213 - ITEM 16H. MINE SAFETY DISCLOSURE
Page 214 - PART III
Page 215 - ITEM 19. EXHIBITS
Page 216 - N/A
Page 217 - SIGNATURES
Page 218 - INDEX TO WNS (HOLDINGS) LIMITED S CONSOLIDATED FINANCIAL STATEMENTS
Page 219 - REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Page 220 - WNS (HOLDINGS) LIMITED
Page 221 - WNS (HOLDINGS) LIMITED
Page 222 - WNS (HOLDINGS) LIMITED
Page 223 - WNS (HOLDINGS) LIMITED
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Page 295 - WNS (HOLDINGS) LIMITED
Page 296 - WNS (HOLDINGS) LIMITED
Subdocument 2 - EX-8.1 - EX-8.1
Page 1 - Exhibit 8.1
Page 2 - Notes
Subdocument 3 - EX-12.1 - EX-12.1
Page 1 - N/A
Subdocument 4 - EX-12.2 - EX-12.2
Page 1 - N/A
Subdocument 5 - EX-13.1 - EX-13.1
Page 1 - N/A
Subdocument 6 - EX-13.2 - EX-13.2
Page 1 - N/A
Subdocument 7 - EX-15.1 - EX-15.1
Page 1 - N/A
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